Ph. 1.800.676.1832

All sales are subject to credit approval. Terms are two percent ten days – net 30.

Returning Merchandise

Requests for returning purchased items are subject to factory approval.

A Returned Goods Authorization (RGA) form must be obtained from the factory prior to returning any McGuire products. Returned merchandise must be in their original cartons, listed in our current List Price Sheet and in clean resalable condition.

Restocking Charge:

  • Material other than SaniGuard, ProWrap and Marine Trap products, that was shipped within 12 months of the return request is subject to a 25% charge.
  • McGuire will reduce the restocking charge for such material up to 15% if the customer places an offsetting order of value equal to or exceeding the value of the return. The offsetting order must be placed at the time the RGA is requested.
  • SaniGuard, ProWrap and Marine Trap products shipped within 12 months before McGuire's receipt of return request is subject to a 50% restocking charge. McGuire will reduce the restocking charge on these products up to 35% if the customer places an offsetting order of value equal to or exceeding the value of the return. The offsetting order must be placed at the time the RGA is requested.
  • Material that was shipped more than one year before the return request is not returnable. Shipping dates are determined according to packaging date or if none, the date stamped on the product, or, if none, the Invoice dates.


Minimum Return Policy

Return requests less than $200 net will be charged $50 processing fee in lieu of any restocking charge.



Non-Returnable Product Policy

Specific McGuire products may require written pre-approval from McGuire at the time of purchase, including items with special finishes and various non-catalog items.


No Minimum Order

Orders less than $200 list will be invoiced at list price less 35%.


Freight

We will pay freight on shipments within the continental United States when the order (pre-tax) totals more than $2,200. We select the method of shipment and carrier when we pay the freight.


Limited Warranty

McGuire Manufacturing Co., Inc warrants its products to be free from defects in material and workmanship for the period indicated below by product type measured from the date of purchase:

Item Warranty Period
Brass products "Classic" McGuire
3 years
ProWrap® 
3 years
Eco Line P-Traps and Eco Strainers 1 year
Stainless Steel products 1 year
Lite Commercial MCT P-Traps 1 year

McGuire’s sole responsibility will be to replace, at no additional charge, any product which proves to be defective within the applicable warranty period. Shipping costs for product located outside the continental United States will be the sole responsibility of the customer. Duties and taxes, if levied, shall be the sole responsibility of the customer.

The above limited warranty shall not apply if the product has been damaged due to abuse, misuse, improper installation, accident, or other cause not within McGuire’s control. This limited warranty is conditioned on the product being properly installed, used and serviced.

The above limited warranty is the sole and exclusive warranty, all other warranties are disclaimed, whether expressed or implied, including but not limited to, any implied warranties of merchantability or fitness for a particular purpose. In no event shall McGuire be responsible or liable for any special, incidental, or consequential damages or losses arising from the use of this product.

McGuire may, at its option, alter the contents of this limited warranty at anytime. These changes will affect products manufactured after the effective date of this policy.

Send us Feedback